How do I retake a course?
Students are now able to reset their own course progress. This should enable you to retake the courses to refresh your knowledge and generate a new certificate. To do this, navigate to the Account...
Category: Frequently asked questions
Do you provide wallet cards?
Unfortunately not, the only certificates we provide are A4 PDF certificates generated by our system. We do not provide wallet-sized certificates. Sorry!
How do I comment on a blog post?
You will need to have registered an account and be logged in with us in order to post a comment on one of our blog posts. Registering an account is free and will only...
Is the first aid certificate accredited?
No. Our first aid certificate is not accredited or recognised by any external agency or training provider. Please read our medical disclaimer. Do not claim to have an accredited first aid qualification after completing one of our courses....
Can I use this certificate for a job application?
No. Most employers will want a first aid certificate issues by an accredited training provider. Each country / area will have different rules about this so make sure you check your local procedures. Do...
Why is there no expiry date on the certificate?
As we don’t conduct a formal skills assessment there is no expiry date on our certificates. We would suggest reviewing the material regularly in order to keep your knowledge fresh. We strongly advise all...
Why isn’t my name on my first aid certificate?
You will need to make sure you’ve filled out the first name and last name sections of your profile in order for your name to appear on the first aid certificate. If you don’t...
